EDS' Online Bill Pay is a self-service patient application that provides comprehensive and secure online billing and payment management. EDS' Online Bill Pay will yield faster collection of patient-owed amounts, improved cash flow, and reduced billing costs, all with less effort and paperwork. Patient billing will always be current, accurate, and accessible, 24 hours a day, 7 days a week.
With EDS' Online Bill Pay, patients receive email updates linking them to a secure section of the EDS Online Bill Pay website where they can easily view, manage, and pay their accounts online. Patients gain direct access to their account information allowing them to manage account preferences, update demographic information, email customer service staff with billing inquiries, and access FAQs and other helpful information. By bringing billing and payment convenience to patients online, providers are reducing support calls, increasing billing data accuracy, reducing A/R days, and lowering collection costs.
- Integrated, secure online patient account management solution
- Patients can securely email customer service staff and access billing policies and FAQs
- Direct patient management of account and demographic information
- No additional software, hardware, maintenance, or custom programming expense